Sunday, February 6, 2011

Jones World Fails....

So after many months of planning, Jerry Jones and the NFL still find a way to screw up. Tonight, 30-minutes before kick-off, about 1,200 people were denied their assigned seating. The fire marshal exclaimed that the temporary seats, placed inside to add more seating, were not safe enough for people to sit in and so a PR disaster was in the making.
Trying to figure out an alternative, the NFL tried to place people where they could and were offering 3x the face value of the tickets. The only problem is, the face value of almost all those tickets were way less than what people actually paid for them. An example is a gentleman from Dallas who paid $9,700 for two tickets and will only be getting back $1,800. I can only imagine how much people who came into town lost between tickets, hotels and transportation.
What would have made this a better solution? Spending less time and energy on providing entertainment and more time into preparing for hundreds of thousands of people. Who sends a fire marshal into a stadium the day of a football game to okay thousands of seats??? Sounds like poor planning.
The NFL came out saying that the safety of the fans were "paramount" to their decision making. I think their PR team needs to come out with a better statement than that. That statement doesn't explain why they forgot to get safety regulations checked BEFORE the day of the game. Also, they need to do more than just give 3x the face value of the seats back. Some tickets sold for $4,000, I'm pretty sure they made enough money tonight to refund the tickets entirely.
All I know is, thousands either left, missed some of the game, or got stuck in crappier seats than what they were going to be sitting in. Sounds like this "amazing" Superbowl in the "outstanding JerryWorld" crashed before it began.

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